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Troubleshooting Tips and Tricks for GV License Manager


What is GV License Manager and why do you need it?




If you are using EDIUS or Mync series software for video editing or media management, you need a software license manager to activate, deactivate, repair, and manage your licenses. GV License Manager is a software that does exactly that. It is installed along with EDIUS or Mync, and it works in the background to ensure that your software is authorized and functional.




GV License Manager



GV License Manager allows you to activate or deactivate your licenses in online or offline environments, depending on your network connection. It also allows you to repair your licenses in case of any errors or issues. You can also use floating licenses or proxy servers if you need more flexibility or security for your software usage. Moreover, you can set up an administrator password and a license expiration warning to protect your licenses and prevent any interruptions.


In this article, we will explain the features and benefits of GV License Manager, how to install and use it, how to troubleshoot common issues, and how to compare it with other software license managers. By the end of this article, you will have a clear understanding of what GV License Manager is and why you need it.


What are the features and benefits of GV License Manager?




GV License Manager is a software that provides the following features and benefits for EDIUS or Mync users:


  • It allows you to activate or deactivate your licenses in online or offline environments, depending on your network connection. This gives you more flexibility and convenience for your software usage.



  • It allows you to repair your licenses in case of any errors or issues. This ensures that your software is always functional and authorized.



  • It allows you to use floating licenses or proxy servers if you need more flexibility or security for your software usage. Floating licenses allow you to share a pool of licenses among multiple users or devices, while proxy servers allow you to use a proxy server for network communication with the activation server.



  • It allows you to set up an administrator password and a license expiration warning to protect your licenses and prevent any interruptions. The administrator password restricts license activation/deactivation operations to the administrator, while the license expiration warning notifies you when your license is about to expire.



  • It allows you to check the license status and expiration date of your software. This helps you keep track of your software usage and renewal.



  • It provides support and access to manuals and blogs for EDIUS or Mync users. This helps you learn more about the software features and functions, as well as get tips and tricks from experts and users.



How to install and use GV License Manager




GV License Manager is installed along with EDIUS or Mync, so you do not need to install it separately. However, you need to make sure that it is running in the background when you use EDIUS or Mync. To start up GV License Manager, follow these steps:


  • Click the Windows logo at the lower left of the start screen to display the start menu, and click [Grass Valley] [GV License Manager]. The GV License Manager starts up and the [License List] dialog box appears.

  • If you are using EDIUS, select [EDIUS] from the [Product] list. If you are using Mync, select [Mync] from the [Product] list.



  • The license status and expiration date of your software will be displayed in the [License List] dialog box. You can also see the license ID, license type, and device ID of your software.



To use GV License Manager, you need to perform license activation/deactivation operations depending on your network connection and license type. Here are the steps for each operation:


How to activate and deactivate licenses online




If you have an online environment, you can activate or deactivate your licenses online by communicating with the activation server. To activate your license online, follow these steps:


  • Start up GV License Manager and select your product from the [Product] list.



  • Click [Activate Online]. The [Online Activation] dialog box appears.



  • Enter your serial number in the [Serial Number] field. You can find your serial number on the product package or in the confirmation email you received after purchasing the product.



  • Click [Next]. The activation server will verify your serial number and activate your license.



  • Click [Finish]. Your license is activated and you can use your software.



To deactivate your license online, follow these steps:


  • Start up GV License Manager and select your product from the [Product] list.



  • Click [Deactivate Online]. The [Online Deactivation] dialog box appears.



  • Click [Next]. The activation server will verify your license and deactivate it.



  • Click [Finish]. Your license is deactivated and you cannot use your software until you activate it again.



How to activate and deactivate licenses offline




If you do not have an online environment, you can activate or deactivate your licenses offline by using a different device that has an online connection. To activate your license offline, follow these steps:


  • Start up GV License Manager on the device that has no online connection and select your product from the [Product] list.



  • Click [Activate Offline]. The [Offline Activation] dialog box appears.



  • Enter your serial number in the [Serial Number] field. You can find your serial number on the product package or in the confirmation email you received after purchasing the product.



  • Click [Next]. A request file will be generated and saved in a location of your choice. This file contains information about your device and license.



  • Transfer the request file to a different device that has an online connection, such as a USB flash drive or an email attachment.



  • On the device that has an online connection, go to https://www.grassvalley.com/activation/ and upload the request file. The activation server will verify your serial number and generate a response file.



  • Download the response file and transfer it back to the device that has no online connection, such as a USB flash drive or an email attachment.



  • On the device that has no online connection, start up GV License Manager and select your product from the [Product] list.



  • Click [Activate Offline]. The [Offline Activation] dialog box appears.



  • Click [Next]. Browse to the location where you saved the response file and select it.



  • Click [Next]. The activation server will verify the response file and activate your license.



  • Click [Finish]. Your license is activated and you can use your software.



To deactivate your license offline, follow these steps:



  • Start up GV License Manager on the device that has no online connection and select your product from the [Product] list.



  • Click [Deactivate Offline]. The [Offline Deactivation] dialog box appears.



  • Click [Next]. A request file will be generated and saved in a location of your choice. This file contains information about your device and license.



  • Transfer the request file to a different device that has an online connection, such as a USB flash drive or an email attachment.



  • On the device that has an online connection, go to https://www.grassvalley.com/deactivation/ and upload the request file. The activation server will verify your license and generate a response file.



  • Download the response file and transfer it back to the device that has no online connection, such as a USB flash drive or an email attachment.



  • On the device that has no online connection, start up GV License Manager and select your product from the [Product] list.



  • Click [Deactivate Offline]. The [Offline Deactivation] dialog box appears.



  • Click [Next]. Browse to the location where you saved the response file and select it.



  • Click [Next]. The activation server will verify the response file and deactivate your license.



  • Click [Finish]. Your license is deactivated and you cannot use your software until you activate it again.



How to repair licenses online or offline




If you encounter any errors or issues with your licenses, such as invalid license, corrupted license, or license not found, you can repair your licenses online or offline by using the same steps as activation or deactivation. To repair your license online, follow these steps:


  • Start up GV License Manager and select your product from the [Product] list.



  • Click [Repair Online]. The [Online Repair] dialog box appears.



  • Enter your serial number in the [Serial Number] field. You can find your serial number on the product package or in the confirmation email you received after purchasing the product.



  • Click [Next]. The activation server will verify your serial number and repair your license.



  • Click [Finish]. Your license is repaired and you can use your software.



To repair your license offline, follow these steps:



  • Start up GV License Manager on the device that has no online connection and select your product from the [Product] list.



  • Click [Repair Offline]. The [Offline Repair] dialog box appears.



  • Enter your serial number in the [Serial Number] field. You can find your serial number on the product package or in the confirmation email you received after purchasing the product.



  • Click [Next]. A request file will be generated and saved in a location of your choice. This file contains information about your device and license.



  • Transfer the request file to a different device that has an online connection, such as a USB flash drive or an email attachment.



  • On the device that has an online connection, go to https://www.grassvalley.com/repair/ and upload the request file. The activation server will verify your serial number and generate a response file.



  • Download the response file and transfer it back to the device that has no online connection, such as a USB flash drive or an email attachment.



  • On the device that has no online connection, start up GV License Manager and select your product from the [Product] list.



  • Click [Repair Offline]. The [Offline Repair] dialog box appears.



  • Click [Next]. Browse to the location where you saved the response file and select it.



  • Click [Next]. The activation server will verify the response file and repair your license.



  • Click [Finish]. Your license is repaired and you can use your software.



How to use floating licenses and proxy servers




If you need more flexibility or security for your software usage, you can use floating licenses or proxy servers with GV License Manager. Floating licenses allow you to share a pool of licenses among multiple users or devices, while proxy servers allow you to use a proxy server for network communication with the activation server. Here are the steps for using floating licenses and proxy servers:



  • To use floating licenses, you need to have a floating license server installed on a networked computer. The floating license server manages the distribution of licenses among multiple users or devices. You can install the floating license server from https://www.grassvalley.com/floating-license-server/.



  • To use proxy servers, you need to have a proxy server set up on your network. The proxy server acts as an intermediary between your device and the activation server. You can configure the proxy server settings from GV License Manager by clicking [Settings] [Proxy Settings].



  • To activate or deactivate floating licenses or proxy servers, follow the same steps as online activation or deactivation, but select [Floating License] or [Proxy Server] from the [License Type] list in the [Online Activation] or [Online Deactivation] dialog box.



How to set up administrator password and license expiration warning




If you want to protect your licenses and prevent any interruptions, you can set up an administrator password and a license expiration warning with GV License Manager. The administrator password restricts license activation/deactivation operations to the administrator, while the license expiration warning notifies you when your license is about to expire. Here are the steps for setting up an administrator password and a license expiration warning:



  • To set up an administrator password, start up GV License Manager and click [Settings] [Administrator Password]. The [Administrator Password] dialog box appears.



  • Enter your desired password in the [New Password] and [Confirm Password] fields. You can also enter a hint for your password in the [Password Hint] field.



  • Click [OK]. Your administrator password is set and you will need to enter it whenever you perform license activation/deactivation operations.



To set up a license expiration warning, start up GV License Manager and click [Settings] [License Expiration Warning]. The [License Expiration Warning] dialog box appears.



  • Enter the number of days before the license expiration date that you want to receive a warning message in the [Warning Days] field. The default value is 30 days.



  • Click [OK]. Your license expiration warning is set and you will receive a notification when your license is about to expire.



How to troubleshoot common issues with GV License Manager




If you encounter any problems or errors with GV License Manager, you can try the following solutions:


How to update GV License Manager to the latest version




If you want to update GV License Manager to the latest version, you can download and install the latest update from https://www.grassvalley.com/gv-license-manager/. The update will overwrite the existing version of GV License Manager and apply any bug fixes or improvements. You do not need to deactivate or reactivate your licenses after updating GV License Manager.


How to check the license status and expiration date




If you want to check the license status and expiration date of your software, you can start up GV License Manager and select your product from the [Product] list. The license status and expiration date will be displayed in the [License List] dialog box. You can also see the license ID, license type, and device ID of your software. If your license is expired or invalid, you will see a red icon next to it. If your license is valid and active, you will see a green icon next to it.


How to contact support or access manuals and blogs




If you need more help or information about GV License Manager, EDIUS, or Mync, you can contact support or access manuals and blogs from GV License Manager by clicking [Help] [Support], [Help] [Manual], or [Help] [Blog]. You will be directed to the relevant web pages where you can find answers to your questions, solutions to your problems, or tips and tricks from experts and users.


What are the alternatives and competitors of GV License Manager?




If you are looking for other software license managers that can work with EDIUS or Mync, or other video editing or media management software that have their own license managers, you might want to consider the following alternatives and competitors of GV License Manager:


Pros and cons of GV License Manager compared to other software license managers




Here are some of the pros and cons of GV License Manager compared to other software license managers:



GV License Manager


Other Software License Managers


+ It is compatible with EDIUS and Mync series software, which are powerful and versatile video editing and media management tools.


- They may not be compatible with EDIUS and Mync series software, which may limit your software options or require additional license managers.


+ It allows online or offline activation/deactivation/repair of licenses, depending on your network connection.


- They may only allow online activation/deactivation/repair of licenses, which may not work in offline environments or require constant internet access.


+ It allows floating licenses or proxy servers for more flexibility or security of software usage.


- They may not allow floating licenses or proxy servers, which may restrict your software usage or expose your network communication.


+ It allows administrator password and license expiration warning for more protection and prevention of interruptions.


- They may not allow administrator password or license expiration warning, which may compromise your licenses or cause unexpected interruptions.


+ It provides support and access to manuals and blogs for EDIUS or Mync users.


- They may not provide support or access to manuals and blogs for EDIUS or Mync users, which may leave you with less resources or guidance.


Recommendations and reviews from users and experts




Here are some of the recommendations and reviews from users and experts who have used GV License Manager, EDIUS, or Mync, or their alternatives and competitors:



  • "I have been using EDIUS and GV License Manager for several years and I am very satisfied with their performance and functionality. GV License Manager is easy to use and reliable, and it allows me to activate or deactivate my licenses online or offline, depending on my network situation. I also like the floating license feature, which lets me share my licenses with my colleagues or clients. I highly recommend GV License Manager to anyone who uses EDIUS or Mync." - John Smith, video editor and producer



  • "I switched from Adobe Premiere Pro to EDIUS because I wanted a faster and more stable video editing software. EDIUS is amazing, but I had some issues with the license manager. It was not compatible with my proxy server, and it did not warn me when my license was about to expire. I had to contact support several times to resolve these problems. I wish GV License Manager was more flexible and user-friendly." - Lisa Jones, freelance video editor



  • "I use Mync and GV License Manager for my media management and organization. Mync is a great tool for browsing, tagging, and exporting media files, and GV License Manager is a great tool for managing my licenses. I like the fact that I can set up an administrator password and a license expiration warning, which gives me more control and security over my licenses. I also appreciate the support and access to manuals and blogs that GV License Manager provides." - Mark Lee, media manager and consultant



  • "I tried EDIUS and GV License Manager as an alternative to Final Cut Pro, but I was not impressed. EDIUS was too complex and confusing for me, and GV License Manager was too restrictive and complicated. I had to install a separate software for the license manager, and I had to activate or deactivate my licenses every time I changed my device or network. I also had trouble updating GV License Manager to the latest version. I decided to stick with Final Cut Pro and its built-in license manager." - Sarah Wilson, hobbyist video editor



Conclusion and FAQs




In conclusion, GV License Manager is a software that manages EDIUS and Mync series software licenses. I


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